Privacy policy

Auria Privacy Policy

This Privacy Policy describes how Auria (“Auria”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from aurialight.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” mean you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect under this Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, or for operational, legal, or regulatory reasons.
When we do, we will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect (and in the past 12 months have collected) personal information about you from a variety of sources. The information we collect and use depends on how you interact with us.

In addition to the specific purposes described below, we may use your information to:

  • Communicate with you

  • Provide, maintain, and improve the Services

  • Comply with legal obligations

  • Enforce our terms and policies

  • Protect our rights, users, and business

What Personal Information We Collect

Information We Collect Directly from You

  • Contact details: name, address, phone number, email address

  • Order information: name, billing and shipping address, payment confirmation, email, phone number

  • Account information: username, password, and security-related information

  • Shopping information: items viewed, added to cart, saved, purchased, or reviewed

  • Customer support information: information you choose to include when contacting us

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”).

Usage Data may include:

  • Device and browser information

  • IP address

  • Network information

  • Pages viewed and actions taken on the Site

Information We Obtain from Third Parties

We may receive information about you from third parties that support our Services, such as:

  • E-commerce platforms and hosting providers

  • Payment processors (who collect payment details to process transactions)

  • Advertising and analytics partners using pixels, SDKs, web beacons, and cookies

All information obtained from third parties is treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services: processing payments, fulfilling orders, arranging shipping, handling returns and exchanges, and sending transactional notifications

  • Marketing and Advertising: sending promotional communications and displaying relevant advertising

  • Security and Fraud Prevention: detecting and preventing fraudulent or malicious activity

  • Customer Support & Service Improvement: responding to inquiries, improving our Services, and maintaining business relationships

Cookies

We use Cookies to operate and improve our Site, remember your preferences, analyze performance, and deliver advertising.

You can manage or disable Cookies through your browser settings; however, this may affect your experience on the Site.

Our website recognizes the Global Privacy Control (GPC) signal as a valid opt-out of targeted advertising.
Learn more at: https://globalprivacycontrol.org/

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • Service providers and vendors (e.g., payment processors, fulfillment partners, analytics providers)

  • Marketing and business partners

  • Affiliates within our corporate group

  • Legal requirements, such as compliance with laws or legal proceedings

  • Business transactions, including mergers, acquisitions, or asset sales

We do not use or disclose sensitive personal information without consent or for the purpose of inferring personal characteristics.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of those sites. Please review their privacy policies before providing any personal information.

Children’s Data

The Services are intended for adults and are not directed to children.
We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us at support@aurialight.com, and we will take steps to delete such information.

Security and Retention of Your Information

While we take reasonable measures to protect your information, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access / Know what personal data we hold

  • Request deletion

  • Correct inaccurate information

  • Data portability

  • Opt out of sale, sharing, or targeted advertising

  • Restrict processing

  • Withdraw consent

  • Appeal decisions

  • Manage marketing preferences

You may exercise these rights by contacting us at support@aurialight.com.
We may need to verify your identity before processing your request. Authorized agents may act on your behalf where permitted by law.

Complaints

If you have concerns about how we handle your personal information, please contact us at support@aurialight.com.
You may also have the right to file a complaint with your local data protection authority.

International Users

Your personal information may be transferred to and processed in countries outside your country of residence.
For transfers from Europe, we rely on recognized safeguards such as Standard Contractual Clauses.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us at:

Email: support@aurialight.com

Mailing Address:
16192 Coastal Highway
Lewes, DE 19958
United States

For the purposes of applicable data protection laws, Auria is the data controller of your personal information.