Legal Notice (Japan)
| Seller | Inexis LLC (store name: Auria / Auria Light) |
|---|---|
| Person responsible | Disclosed without delay upon request |
| Address | 16192 Coastal Highway, Lewes, Delaware 19958, United States |
| Phone | Disclosed without delay upon request. For the fastest reply, please contact us by email. |
| support@aurialight.com | |
| Website | https://aurialight.com |
| Price | As shown on each product page (in Japanese yen). |
| Additional charges | Shipping fees (shown at checkout). As orders ship from overseas, import duties or consumption tax may apply depending on the order. |
| Payment methods | Credit cards (Visa, Mastercard, American Express, Diners Club, Discover), PayPal, Apple Pay, Google Pay, Shop Pay, Amazon Pay |
| Payment timing | Payment is taken when the order is placed. |
| Delivery time | Orders are processed within 24 hours and delivered in approximately 7 to 10 business days after dispatch. |
| Cancellations | Please email support@aurialight.com within 24 hours of purchase. After that the order is already being processed and cannot be cancelled. |
| Returns and refunds (defective, damaged or wrong item) | Contact us with photos or a short video within 30 days of delivery and we will replace or refund the item at no cost to you. |
| Returns and refunds (change of mind) | Accepted within 30 days of delivery if the item is unused, in its original condition and packaging with all parts. Return shipping is paid by the customer and a reconditioning fee of US$14.99 per order applies. Outbound shipping fees are not refundable. Refunds are processed to the original payment method within 5 to 10 business days of approval. |